Alternative Bridging’s excellent broker service

One of the most important aspects of providing property finance is delivering excellent broker service for their clients. We do this in a timely, efficient manner. Service is always at the very top of our agenda. We always review each case individually and our short chain of command enables us to make decisions quickly.

We are very proud of the testimonials we have received from our past customers. These testimonials are the result of us striving to ensure that every customer gets the funding they require. We aim to do this as quickly as possible, and with minimal stress. Making complex financial products easy to utilise and access within the shortest timeframes is something we pride ourselves on.

In this article, we are going to focus on one case we recently completed that we are particularly proud of. The customer needed a Regulated Residential Bridging loan and approached us to provide the finance and level of service they expected.

The case study

The client required a specialised Regulated Residential loan and support. We enabled the client to redeem their mortgage and secure the best value for their property. The property in question was a detached dwelling with an accompanying 40 acres of land and equestrian facilities in Berkshire.

The client approached us for a solution to their financial situation which was being strained by the mortgage on the property. The mortgage had been moved onto the lender’s Standard Variable Rate. This meant they were unable to refinance in the term loan mortgage market. In order to prevent further financial pressure after two base rate changes, the client needed to redeem the long-term mortgage.

Our solution

Alternative Bridging’s commitment to assisting brokers and their clients’ investments and the flexibility of the Residential Bridging Loan proved to be the perfect solution in this situation. The Regulated Residential Bridging Loan in the amount of over £1.5m provided the client with a financial lifeline for their unique, challenging situation.

The Outcome

By taking the loan, the client was able to improve their financial situation in relation to the property. This allowed them to make minor repairs and improvements to the property, enhancing its appeal for potential buyers.

Thanks to outstanding customer support and the speed at which the application was processed, the loan was completed without delay. The loan was personalised precisely to the customer’s unique requirements by our BDM Mike Halsey and was fulfilled rapidly.

Alternative Bridging prides itself on making the complex process of acquiring property finance simple, and stress-free. In this case, the whole team fully lived up to our standards. The initial underwriting, valuation, and legal processes were advanced quickly, leading to full completion of the process within just three weeks.

Henry Watkinson, the broker commented: “I cannot commend Alternative enough for their outstanding service. Their team, particularly BDM Mike Halsey, showcased exceptional adaptability and a solution-driven approach throughout our client’s transaction. Their dedication ensured our deal progressed smoothly, even amidst challenges. A truly professional and reliable lender. We look forward to our future collaborations.”

Conclusion

This case study demonstrates how an Alternative Bridging loan can assist clients in overcoming complex financial hurdles.   Unlocking the full potential of their properties. Our customer service underscores the significance of our tailored financial solutions and expertise in empowering clients. By working in conjunction with their brokers, loan recipients are able to navigate complex scenarios. We give them the assurance they attain their financial objectives. In this situation, this tailored approach was essential to attract the ideal buyer for the broker’s client and maximise the value of the property.

We are proud to have assisted the broker and their client in completing this loan quickly and to have exceeded their expectations. If you require a Residential Bridging Loan for your client or any of our other loan facilities. Then please get in touch and see how we can provide you with the same level of service.