Careers

Main responsibilities include, but are not limited to…

• Proactively and consistently deliver an excellent level of customer service, whether by telephone, letter, or e-mail, in supporting customers with the repayment of their bridging loan, overdraft, and other specialist lending products.
• Provide tailored support and guidance to customers experiencing financial difficulties.
• Use your experience and expertise to support and manage accounts in different stages of litigation to a successful conclusion.
• Identify and help support vulnerable customers.
• Taking ownership in resolving customer queries (often complex and relating to legal administration) and complaints – responding within service level agreements.
• Manage third-party business partners and agents, such as solicitors and receivers, to provide the services they have been engaged for in a timely and efficient manner.
• Manage loan arrears and collections to meet set targets and financial objectives.
• Analyse management information, using trends identified to improve customer service and collection rates.
• Make decisions within your Limit of Authority, whilst referring decisions (having completed a written rationale) outside of your discretion to senior colleagues and the Credit Committee
• Work with other ABC colleagues and team members to complete a wide range of administrative tasks and processes in support of ABC customers.
• Keep records and systems absolutely up to date with accurate customer information, documents, and notes.
• Look for ways to improve processes, procedures, and systems, in some cases taking the lead to scope and implement the improvements identified.
• Follow all regulatory and legislative guidelines. Follow all financial crime-related processes and procedures.

Requirements:

• Must have gained experience in collections/arrears management, ideally in a mortgage or secured lending environment.
• Must relish working in a customer centric, yet business focused environment.
• Loan management issues, including repayment of interest, loan renewal,s and loan repayment
• Maintenance of property insurance, payment of ground rent, and service charges
• Organised, structured and able to manage their workload.
• Capable and keen to meet often challenging deadlines.
• Excellent communication skills, both verbal and in writing
• Attained excellent grades in both GCSE (or equivalent) English and Maths. Likely attained A-Level qualifications and possibly a degree.

Alternative Bridging Corporation is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Key Responsibilities:

• Collect, organise, and analyse data from various sources to support business or financial decisions.
• Develop reports and presentations to communicate findings to stakeholders.
• Identify trends, patterns, and insights from data to help improve business processes, strategies, or financial performance.
• Work with cross-functional teams to understand data requirements and ensure alignment with business goals.
• Design and implement data collection and analysis methodologies.
• Use statistical and analytical software/tools (e.g., Power BI) to manipulate and visualize data.
• Monitor key performance indicators (KPIs) to evaluate business performance.
• Prepare forecasts and predictive models to support business strategies.
• Assist in the preparation of budgets, financial reports, or market research.
• Ensure data integrity and accuracy in reports and analyses.
• Provide recommendations based on data findings for business improvements.

Skills & Qualifications:

• Bachelor’s degree in business, economics, finance, mathematics, or a related field (depending on industry).
• Ideally, experience in Corporate pr Private Credit Risk or portfolio management, but other experience will be considered.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and software.
• Experience with data visualisation tools (Power BI, Tableau, etc.).
• Knowledge of statistical methods and data modelling.
• Attention to detail and high accuracy in data handling.
• Excellent communication and presentation skills to convey complex data in a clear and actionable manner.
• Ability to work collaboratively in a team environment.

Preferred Qualifications:

• Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), CFA for financial analysts).
• Experience in a specific industry or domain (e.g., finance, property, marketing, IT).

Key Responsibilities:

Lending Support:

• Ensure accuracy of data input in the Loan Management System in accordance with loan agreements.
• Process payments, including loan completions, drawdowns, repayments, and loan-related invoices.
• Maintain accurate transaction records within the loan system.
• Perform timely bank reconciliations.
• Record interest entries and settlements on scheduled payment dates.
• Issue redemption statements to borrowers.
• Provide ad hoc support across the finance department, including Accounts Payable, as required.
• Respond to internal queries regarding loan administration.
• Handle borrower enquiries professionally and efficiently.
• Assist with external audit requests and documentation.

Treasury Support:

• Verify Treasury System data aligns with fund documentation.
• Record bank receipts and payments accurately against the relevant funds, in line with investor manager agreements.
• Process interest and withholding tax payments on scheduled dates.
• Send acknowledgement letters for investor transactions.
• Issue remittance advice to investors for interest payments.
• Respond to investor queries and provide relevant documentation.
• Address internal queries related to investor management information.
• Support audit processes and respond to auditor information requests.

Full training will be provided, but you need the following essential skills:

• High attention to detail and accuracy in data entry and reconciliation tasks.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• Proficiency in Excel and Microsoft Office applications.
• Effective written and verbal communication skills.
• Analytical thinker with a good aptitude for numbers.
• Self-motivated, dependable, and able to work independently with minimal supervision post-training
• Flexible, adaptable, and comfortable in a fast-paced environment.

Alternative Bridging Corporation is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Main Responsibilities include, but are not limited to:

• Managing a pipeline of cases proactively to ensure the swift completion of applications
• Liaise with brokers and clients to assist in obtaining the required documents and supporting information to expedite the completion of loan applications
• Manage expectations and deadlines whilst providing an excellent service that encourages repeat business
• Provide support to the Business Development Manager, including answering telephone calls and dealing with correspondence via email and via post, and set up meetings
• Deal with broker queries and keep brokers up to date with the progress of their applications.
• Prepare HOTs, AIP’s and various documentation
• Ensure that data, including tracking of calls, correspondence, and visits, are accurately entered and managed within the company’s CRM system
• Attend and contribute to internal meetings
• Submit weekly progress reports and ensure data is accurate
• Obtain property information and a valuation quote
• Deal with MLA and carry out initial searches
• Ad hoc administration and projects

Requirements:

• Good Understanding of the Lending / Mortgage or Secured Loan Process
• Experience in managing case load and processing applications quickly and effectively
• Commercially aware with excellent interpersonal and communication skills
• Independent, organised, and able to work on your own initiative, with a flexible approach to work
• Proactive in your approach to the role and keen and confident in managing the process
• Experience dealing with a high-volume workflow and prioritising accordingly
• Excellent organisational skills
• Good PC Skills and Microsoft Office Knowledge
• Excellent written and verbal English
• Ability to multitask and accuracy
• Mature outlook
• Good work ethic
• Hard-working Team Player
• Previous experience in Bridging, Underwriting or lending experience is a must

Alternative Bridging Corporation is an equal opportunity employer and welcomes applicants from diverse backgrounds. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Main Responsibilities include, but are not limited to:

• Managing a pipeline of cases proactively to ensure swift completion of applications
• Liaise with brokers and clients to assist in obtaining the required documents and supporting information to expedite the completion of loan applications
• Manage expectations and deadlines whilst providing an excellent service that encourages repeat business
• Provide support to the Head of Sales, including answering telephone calls and dealing with correspondence via email and via post, and setting up meetings
• Deal with broker queries and keep brokers up to date with the progress of their applications.
• Prepare HOTs, AIP’s and various documentation
• Liaise with Underwriting and Credit to facilitate lending decisions
• Ensure that data, including tracking of calls, correspondence, and visits, are accurately entered and managed within the company’s CRM system
• Attend and contribute to internal meetings
• Submit weekly progress reports and ensure data is accurate
• Obtain property information and valuation quotes
• Deal with MLA and carry out initial searches
• Ad hoc administration and projects

Requirements:

• Good Understanding of the Lending / Mortgage or Secured Loan Process
• Previous experience in Bridging, Underwriting, or lending experience is a must
• Experience in managing case load and processing applications quickly and effectively
• Commercially aware with excellent interpersonal and communication skills
• Independent, organised, and able to work on your own initiative, with a flexible approach to work
• Proactive in your approach to the role and keen and confident in managing the process
• Experience dealing with high-volume workflow and prioritising accordingly
• Excellent organisational skills
• Good PC Skills and Microsoft Office Knowledge
• Excellent written and verbal English
• Ability to multitask
• Mature outlook
• Good work ethic
• Hard-working Team Player

Key Responsibilities:

• Collect, organize, and analyse data from various sources to support business or financial decisions.
• Develop reports and presentations to communicate findings to stakeholders.
• Identify trends, patterns, and insights from data to help improve business processes, strategies, or financial performance.
• Work with cross-functional teams to understand data requirements and ensure alignment with business goals.
• Design and implement data collection and analysis methodologies.
• Use statistical and analytical software/tools (e.g., Excel) to manipulate and visualize data.
• Monitor key performance indicators (KPIs) to evaluate business performance.
• Prepare forecasts and predictive models to support business strategies.
• Assist in the preparation of budgets, financial reports, or market research.
• Ensure data integrity and accuracy in reports and analyses.
• Provide recommendations based on data findings for business improvements.

Skills & Qualifications:

• Bachelor’s degree in business, economics, finance, mathematics, or a related field (depending on industry)
• Ideally experience in Corporate or Private Credit Risk or portfolio management, but other experience will be considered.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis tools and software.
• Experience with data visualisation tools (Power BI, Tableau, etc.).
• Knowledge of statistical methods and data modelling.
• Attention to detail and high accuracy in data handling.
• Excellent communication and presentation skills to convey complex data in a clear and actionable manner.
• Ability to work collaboratively in a team environment.

Preferred Qualifications:

• Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), CFA for financial analysts).
• Experience in a specific industry or domain (e.g., finance, property, marketing, IT).

Key Responsibilities for the role of Bridging Underwriter:

• Manage a pipeline of cases in a fast-paced environment dealing with high volume workflows and prioritising accordingly.
• Underwrite bridging loan applications within company lending criteria and funding partners guidelines by making quality lending decisions and articulate them fully.
• To be responsible for all underwriting queries and resolution of issues
• Be alert to the risks attributed to an application ensuring that the loan is both suitable and fit for purpose
• Recommending appropriate mitigation of risks where possible.
• Ensure that the principles of the Heads of Terms or AIP are adhered to, in full, throughout the processing of the application. Recommending alternatives where necessary as a deal progresses.
• Provide excellent customer service to internal and external customers alike.
• Follow and keep up to date with current best practice and regulatory requirements in line with company training
• Ensure communication between internal departments and with external partners is clear and concise at all times.
• Keep all internal systems up to date

Required Skills and Experience:

• Bridging or short-term lending and property related lending underwriting experience gained with a lender preferred
• Experience of underwriting regulated loans preferred
• Excellent understanding of compliance aspects of the role, MCOB, and CCA
• Detailed understanding of organised fraud and measures/systems in place to avoid it.
• Ability to adopt a pragmatic approach to underwriting ideally with a specialist lender
• Able to demonstrate you are proactive, hardworking, flexible and able to work under your own initiative but also as a team player.
• Demonstrate a full understanding of TCF, Responsible lending and regulatory knowledge applicable to the role
• Able to prioritise effectively to manage multiple underwriting functions
• Commercially aware with excellent interpersonal and communication skills
• Flexible approach to working to meet the needs of the business